Help & support

How bidding, paying and collecting work on Bidexia.

This page is a placeholder. The final wording is being prepared and will replace this text before launch.

Registering

Creating an account is free and takes about two minutes. No card details are needed to register or to bid.

Bidding

Every lot runs on its own clock. Place a bid at or above the displayed minimum, or set a maximum and let proxy bidding raise your bid automatically up to that amount.

If a bid is placed in the closing minutes, the lot's end time extends automatically, so nobody can win by sniping the last second.

Some lots carry a reserve. If the reserve is not met the lot does not sell, and the listing shows whether a reserve applies.

Buy it now

Where a lot shows a Buy it now price you can take it immediately at that price, which ends the auction.

Paying

When you win, you receive an email with a link to complete payment. Payment is taken online by card or bank transfer.

Collection and delivery

Lots can be collected from the saleroom in Formentera del Segura during office hours. Delivery can be arranged for most lots — contact us before bidding to confirm cost and availability for a specific lot.

Selling with us

We work with sole traders, businesses, estate executors and liquidators, and can collect across Alicante province. Contact us to discuss your assets.